Workshops

COVID19-noticia_013_mobile.jpg

Behavioral Area Courses

Prevention & Control Module (COVID-19)

logo-efuturo_ACADEMY_FACEBOOK.gif

up to 12 trainees

4 hours

Gestao_equipas_curso.jpg

Behavioral Area Courses

Leadership and Team Management

logo-efuturo_ACADEMY_FACEBOOK.gif

up to 12 trainees

16 hours

IE.jpg

Behavioral Area Courses

Emotional intelligence

logo-efuturo_ACADEMY_FACEBOOK.gif

up to 12 trainees

8 hours

gestão-das-reclamações.png

Behavioral Area Courses

Complaints Management

logo-efuturo_ACADEMY_FACEBOOK.gif

up to 12 trainees

12 hours

excelencia-no-atendimento_edited.jpg

Behavioral Area Courses

Service of Excellence

logo-efuturo_ACADEMY_FACEBOOK.gif

up to 12 trainees

16 hours

o-que-e-relacionamento-interpessoal-1024

Behavioral Area Courses

Conflict management and interpersonal relationships in the workplace

logo-efuturo_ACADEMY_FACEBOOK.gif

up to 12 trainees

6 hours

protocolo atendimento.jpg

Behavioral Area Courses

Telephone Answering Protocol

logo-efuturo_ACADEMY_FACEBOOK.gif

up to 12 trainees

8 hours

gestao-do-tempo.png

Behavioral Area Courses

Management

Time

logo-efuturo_ACADEMY_FACEBOOK.gif

up to 12 trainees

8 hours

cross-sell-up-sell.jpg

Behavioral Area Courses

Sales techniques
Cross / Up selling

logo-efuturo_ACADEMY_FACEBOOK.gif

up to 12 trainees

12 hours

protocolo-empresarial.jpg

Behavioral Area Courses

Protocol and Personal Image Techniques

logo-efuturo_ACADEMY_FACEBOOK.gif

up to 12 trainees

8 hours